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BROWSE TOPICS
Products
What are ACP and BCP?
ACP is Arabica Coffee Protein. BCP is Belgian Chocolate Protein. Both provide 16 g of protein per 32 g serving and are available in 448 g pouches and 32 g sachets.
What size is each pouch and sachet?
Each pouch contains 448 g, equivalent to 14 servings of 32 g each. Each sachet contains one 32 g serving.
Where can I find nutrition facts and ingredient information?
Complete nutrition facts and ingredient information are shown on each product page and on the product packaging.
Do ACP and BCP contain sugar?
Each 32 g serving declares 0 g sugar on the current product label.
Do ACP and BCP contain prebiotics and probiotics?
Both contain acacia fiber and probiotics. Please refer to the product label for the complete, current ingredient list.
Do ACP and BCP contain milk?
Both contain whey protein, which is derived from milk. Please review the allergen information on the product label before use, especially if you have a milk-protein allergy.
Preparation
How do I prepare ACP or BCP?
Mix one scoop or one 32 g sachet with 150-200 mL of cold water. Shake or stir well, then enjoy.
Can I prepare it as a warm drink?
Yes. Dissolve the powder completely in cold water first, then add hot water.
What is the recommended first-time serving?
First-time users may begin with half a serving daily for the first three days, then move to one full serving as preferred.
How should I store the product?
Keep the pouch or sachets sealed in a cool, dry place away from direct sunlight and
moisture. Use a clean, dry scoop and follow the storage directions printed on the
packaging.
Can I choose my flavor?
Available ACP and BCP flavor combinations are shown on the Shop and package pages.
Do you offer free samples?
We do not offer free samples. Individual sachets and the Starter package are available for customers who want to begin with a smaller quantity.
Packages
What packages are available?
VastNutrition offers Starter with 7 sachets, Essential with 1 pouch, Duo with 2 pouches, and Signature with 8 pouches. Current prices and availability are shown on the Shop page.
Can I choose my flavor?
Available ACP and BCP flavor combinations are shown on the Shop and package pages.
Do you offer free samples?
We do not offer free samples. Individual sachets and the Starter package are available for customers who want to begin with a smaller quantity.
Orders & Delivery
What payment methods are available?
The payment methods currently available are shown at checkout.
When will my order be processed?
Orders completed and payment-verified by 2:00 PM on business days are targeted for
same-day processing. Courier pickup and delivery timing remain subject to service
availability.
Who delivers my order?
J&T Express is our primary courier. Delivery is available within J&T-supported service areas.
How can I track my order?
We will send your tracking details through the contact information provided at checkout after your order is booked with the courier.
Is shipping free?
The applicable shipping fee and any active free-shipping offer are shown at checkout.
Availability depends on the selected package, delivery address and courier service area.
Is order pickup available?
Pickup may be arranged after confirmation. Visits and pickups are by appointment only.
How can I contact VastNutrition?
Send us a message through the Contact page or email info@vastnutrition.ph. We aim to reply within one business day.
Returns & Refunds
What if my order arrives wrong, damaged or leaking?
Contact us as soon as possible with your order number and clear photos of the parcel, waybill, packaging and affected item. We will review the case under our Returns and Refunds Policy.
Can I return or cancel an order?
Cancellation may be requested before fulfillment begins. Return and refund eligibility depends on the product condition and reason for the request. Please review our Returns and Refunds Policy or contact us for assistance.
1% Profit Pledge
What is the 1% Profit Pledge?
VastNutrition dedicates 1% of net profit to supporting children in need.
What does the pledge support?
The pledge helps provide food, school support and care for children in need.
How will VastNutrition share updates?
We will share clear updates while protecting the dignity and privacy of the children and communities supported.